The Cardholder Statement of Dispute form should be completed if you have initiated a transaction with a merchant and are now disputing the transaction.

The Affidavit of Fraud should be completed if someone other than you used your card or card number without your knowledge or permission.

Deer Valley Credit Union strives to offer safe and secure financial service solutions. We use a wide array of risk management services, tools and resources to create a loss prevention culture within the credit union to ensure the safety of your card. In particular, we monitor account activity, identify trends, work to reduce or restrict activity and reissue cards, when needed. As a reminder, if you ever suspect fraudulent activity on your account, please call (602) 375-7000 or (800) 579-5051.